Privacy policy

🔒 Privacy Policy – Lorivex

At Lorivex, we uphold the highest standards of integrity, transparency, and data protection. This Privacy Policy governs the manner in which Lorivex collects, processes, stores, and safeguards personal information of individuals who access, browse, or transact through our platform.

By accessing or using our website, you expressly consent to the practices described herein.

1. Scope of Policy

This Privacy Policy applies to all users of the Lorivex website, including but not limited to visitors, registered users, and customers who engage in transactions or communications with us.

2. Categories of Information Collected

We may collect and process the following categories of data:

a. Personal Identification Information

Full legal name
Email address
Contact number

b. Transactional & Order Information

Billing and shipping address
Order history and purchase preferences
Payment-related information (processed via secure third-party providers)

c. Technical & Usage Data

IP address
Browser type and version
Device identifiers
Pages visited, time spent, and interaction patterns

d. Behavioral & Analytical Data

Preferences, interests, and engagement patterns
Data collected via cookies, pixels, and tracking technologies

3. Lawful Basis & Purpose of Processing

Your data is processed strictly for legitimate business purposes, including:

Execution and fulfillment of orders
Customer service and support operations
Transaction verification and fraud prevention
Enhancement of website functionality and user experience
Marketing communications (subject to user consent)
Compliance with legal and regulatory obligations

4. Data Sharing & Third-Party Disclosure

Lorivex does not engage in the sale or unauthorized distribution of personal data. However, information may be shared with:

Payment Gateway Providers for secure transaction processing
Logistics & Fulfillment Partners for order delivery
Technology & Analytics Providers to improve services
Government or Regulatory Authorities when required under applicable law

All third parties are obligated to maintain confidentiality and adhere to data protection standards.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.