Shipping policy
📦 Shipping Policy – Lorivex
Lorivex is committed to ensuring a seamless and reliable delivery experience for all customers.
1. Order Processing & Dispatch
- Orders are processed within 1–3 business days following successful confirmation
- Orders placed on weekends or public holidays will be processed on the next working day
- High order volumes may occasionally result in slight processing delays
2. Shipping Coverage
We currently ship across India. Expansion to international markets may be introduced in future phases.
3. Estimated Delivery Timeline
- Standard delivery: 3–7 business days
- Delivery timelines are indicative and may vary based on geographic location and courier service availability
4. Shipping Charges
- Applicable shipping charges will be displayed transparently at checkout
- Promotional free shipping may be offered on select orders or prepaid transactions
5. Order Tracking & Notifications
Customers will receive tracking details via registered email or SMS once the order has been dispatched.
6. Delivery Exceptions
Lorivex shall not be held responsible for delays arising from:
- Natural disasters or adverse weather conditions
- Logistics disruptions or courier delays
- Government restrictions or unforeseen circumstances
7. Incorrect Address / Failed Delivery
Customers are responsible for providing accurate shipping details. Lorivex shall not be liable for delivery failures due to incorrect or incomplete information.